Common Pelonis Dehumidifier Problems and How To Fix Them

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Dehumidifiers play an important role in maintaining a suitable and healthy indoor environment. These handy devices keep the air comfortable while also helping to keep mold and mildew growth at bay.

Pelonis dehumidifiers have a solid reputation and we recommend several of their models. However, like any other device, they may encounter issues that can limit their efficiency over time if not addressed via regular maintenance.

Some of the most common Pelonis dehumidifier problems involve a faulty full indicator, frost on the coil, and other mechanical issues that may need professional intervention.

In this post, we will explore the most frequent issues that users have reported with these dehumidifiers. We’ll also explore various possible fixes and troubleshooting steps you can take to get your Pelonis dehumidifier up and running again.

What Are the Common Pelonis Dehumidifier Problems That Users Have?

Pelonis dehumidifiers, like any other brands, can run into malfunctions after extended use. The problems you may encounter with your unit can be an easy fix, though (see our Pelonis troubleshooting guide). But you may have to call a professional to tackle the problem.

Here are some issues that users have reported with their Pelonis dehumidifiers:

Pelonis Faulty Full Indicator

This is quite annoying. It’s especially frustrating when it’s extremely humid and you badly need good air quality. The bucket full indicator plays an important role in ensuring that the water reservoir inside your machine is emptied before it spills water.

That said, some models can automatically empty the water tank when it gets full, so look into that as well.

Pelonis Dehumidifier Doesn’t Start

As we’ve mentioned above, a Pelonis dehumidifier that does not work might be caused by an overfilled bucket. So, empty that tank and dump it. Another possibility is that your machine may not be firmly plugged into a power supply.

Unit Doesn’t Dry Air Properly

If your Pelonis dehumidifier is running but not successfully lowering the humidity in the air, this might suggest an issue with the dehumidification process. Check your unit’s compressor or refrigerant/cooling coils.

Sometimes, it could be that there’s a constant source of water vapor in your space. If your bedroom is connected to your bathroom, for example, the steam from your shower can contribute to the excess moisture in the air. Your unit will continue to operate yet seem to fail to achieve a suitable humidity level.

Produces Loud Noise During Operation

Pelonis dehumidifiers are designed to operate quietly, around the 50 to 52 dB range. However, if your device starts to make unusual noises, there might be a problem with the fan, motor, or other internal parts. A dirty air filter, for example, can cause a loud noise.

The placement of your Pelonis dehumidifier might also be an issue. If the device is in a tilted position instead of upright, it can cause mechanical vibrations, which may produce noise. The same problem happens when the floor is not level.

Water on the Floor

This is one of the most common problems that Pelonis dehumidifier users encounter. Water spills are caused by either a loose hose connection or an overflowing water reservoir.

Pelonis Dehumidifier Troubleshooting Guide

It can be tempting to call for service as soon as you notice even the slightest issue with your unit. However, depending on the severity of the problem, there may be easy ways to fix them. Here are a few troubleshoots you can do:

  • If you’re constantly struggling with water spillage on the floor, try reinserting the bucket into position. Sometimes, it’s not the full indicator that’s the problem. It also doesn’t hurt to check the bucket and empty it whenever necessary.
  • For a loose hose connection, tighten it. You can also check the drain plug if it’s attached properly. If the problem is in the mechanical component, call for service to have it checked.
  • When your unit doesn’t properly dry air in your room, you need to give it some time to reduce the moisture level. Leave it running and double check that the unit is not obstructed by furniture or curtains in front or behind the unit to allow for good air flow.
  • Frozen coils are a normal occurrence in many dehumidifiers, not just Pelonis’. This is why they have an Auto defrost feature. Unless that mechanism becomes faulty, you should have nothing to worry about.
  • Avoid running your Pelonis dehumidifier in a room with low temperature. If it’s too low, say, 41°F, it may not run properly. In this case, wait for the room to warm up and restart the unit.
  • Lastly, position your unit on a flat, level floor. If you couldn’t find a suitable surface for your dehumidifier, you can place something under it to help level it.


Who Makes Pelonis Dehumidifiers?

Pelonis is the brand that makes these dehumidifiers. It’s been in the business for 25 years, following the latest technologies and innovations in fans, heaters, air conditioners, and dehumidifiers. The brand offers high-quality dehumidifiers that meet every household’s needs.

What makes Pelonis dehumidifiers stand out is that you can have your unit tailored to meet your individual needs. Their products come with useful features and are designed to be reliable no matter the environment you’re in.

For industrial settings, for example, Pelonis offers higher output power to really extract excess moisture from that specific environment. Plus, all Pelonis products come with a warranty.

What Is a Common Problem With a Pelonis Dehumidifier?

You could encounter a range of issues with any dehumidifier. One of the most common is a faulty full indicator.

The full indicator is an internal component that alerts your unit when the in-built water tank in the dehumidifier is full. When it fails, it could lead to false alarms or won’t activate when the reservoir is full. This could shut your unit down too soon or won’t dehumidify air properly.

Another common problem with dehumidifiers is frost formation on the coils. It happens when the temperature or humidity is too low, limiting the efficiency and functionality of the dehumidifier. This is also the reason why many dehumidifiers have auto defrost features, but if that’s faulty too, it may require professional help.

Why Is My Dehumidifier Working but Not Collecting Water?

A dehumidifier that’s not collecting water will not work properly. It may still run, but it won’t function as it should. The reason for this might be due to:

Clogged filter: A clogged filter is usually a dirty filter. This can block airflow and impair the dehumidifier’s capacity to properly absorb moisture. Check your unit’s air filter. And if needed, clean or replace it according to the manufacturer’s recommendations.

Low humidity in the room: Maybe it’s not your dehumidifier that’s having an issue. If you leave it running in a room with low humidity levels, it won’t extract enough moisture.

Defrost cycle: Many dehumidifiers have anti-frost features to keep ice buildup on the coils. When it’s in the defrost cycle, your unit will stop collecting water for that amount of time. Don’t fret as this is a normal operation. Once the defrost cycle is complete, it will go back to collecting water so be patient.

Other mechanical problems: If your dehumidifier isn’t collecting water, it may be due to a range of mechanical issues such as a damaged compressor, a refrigerant leak, or faulty sensors. In such cases, it may be best to consult with a professional or contact the manufacturer for repair services.

Final Words

Pelonis dehumidifiers are dependable devices when it comes to maintaining a healthy indoor environment. But, it is also important to be aware of potential issues that can arise with your unit.

A faulty full indicator, unit startup issues, and frosted coils, are just a few complaints by its firsthand users. That said, the issues you encounter with your dehumidifier may vary depending on the model.

If you have any of these issues with your Pelonis dehumidifier, you can follow our troubleshooting guide to get your unit up and running again. But, we strongly recommend looking into the manufacturer’s manual for troubleshooting steps. or reaching out to their customer service. Pelonis dehumidifiers are made by Pelonis, a US company.

Remember that regular maintenance along with proper usage can also help avoid or reduce such issues.

Got more questions regarding your dehumidifier? Don’t hesitate to contact us and we’ll be happy to help. Thanks for reading!

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